Frequently asked questions
Explore our FAQ below for the answers to most questions. If there is something else you'd like to ask. Contact us directly at the link below.
All About the WEIGHTED SNUGGLE WORM
If you're asking this question, you're asking the right one! Because right now, there's nothing quite like WORM. We're creating a category of our own.
Think of WORM as a weighted snuggle companion. Something soft and familiar for children to reach for, lean into, wrap around themselves and keep close through all the little moments of their day.
Inside, there's a long, soft, stuffed form, tucked into a worm-shaped outer cover with six carefully placed weighted channels running through the centre of its body.
And without being too cheeky, it really does what it says on the tin. It's gently weighted, designed for snuggling, and shaped like a WORM!
A little different, we know. But that's kind of the point.
I'm ageless! It's not really about how old you are, but how you use me at each stage of life. In the early days, I'm here for a little extra support during feeding, cuddling and quiet moments together. As you grow, I can become that familiar, comforting companion you turn to for calm, winding down and rest. Something soft to hold onto, lean into and feel at home with.
Yes! I've been carefully designed for those everyday moments with your baby and independently tested against applicable toy safety standards. My outer fabric is made from GOTS-certified organic cotton and is OEKO-TEX® STANDARD 100 certified. Lots of goodness in me!
But here's the catch. For babies under 24 months, NEVER leave me unattended with your little one. I'm here for supervised moments together, whether that's feeding, cuddling or winding down. Always remove me before your baby is left alone to sleep.
You might wonder, what's the point then? Well, it's about building familiarity from the very beginning.
There's a little more to the story, and some important nuances worth understanding.
I have carefully placed weighted channels filled with tiny glass beads. Each channel has been thoughtfully engineered to allow natural movement while keeping my weight evenly distributed. So I stay soft, flexible and comforting to hold.
Underneath my head is a little pocket holding a removable pouch filled with natural clay beads. Simply take the pouch out, heat it in the microwave following the instructions, and always check the temperature before use. Babies are especially sensitive to heat, so make sure it's not too hot. Pop the pouch back into its pocket and enjoy a little extra warmth and comfort.
We're not a magic sleep pill! Some children take to WORM straight away, while others need a little more time. And some will know exactly what you're trying to do and have absolutely none of it!
Don't force it, but don't give up after the first try either.
Rather than simply handing over WORM and hoping for the best, try introducing it during calm, happy moments. Build familiarity through touch, cuddles and reassuring words like, ‘You're safe. You've got your WORM. I'll be back in two minutes.’
Consistency matters too. Have a chat with your partner or other caregivers so you're all taking a similar approach. Sleep is a practice, and feeling safe, secure and familiar with a routine takes time.
Remember, WORM isn't here to magically make your child sleep. It's here to become part of a comforting routine that supports calm and connection.
Want a little more guidance? Explore The WORM WAY or get in touch and we'll happily help you troubleshoot.
Safety first, sleep second. Always follow our safety guidelines. Never leave a child under 24 months unattended with WORM, and always remove WORM from a baby's sleep space before sleep.
Care & Keeping
Of course! Life gets messy. And remember, I was designed by a mum who also happens to be a product designer. She'd never make something for families that couldn't be washed!
My outer cover and inner form are both machine washable. Just give me a gentle wash and let me air dry naturally. My outer cover is made from 100% organic cotton, so a little TLC goes a long way.
Safety & Testing
Safety and quality are a big deal to us! WORM has passed independent third-party testing by Bureau Veritas in France, an internationally recognised testing, inspection and certification company.
Our testing includes European toy safety standards EN 71-1, EN 71-2 and EN 71-3, as well as American toy safety standard ASTM F963. These tests assess important aspects of product safety, including physical construction, flammability and certain chemical risks.
Our outer fabric is made from GOTS-certified organic cotton and is OEKO-TEX® STANDARD 100 certified, meaning it's been tested for harmful substances.
Our removable warmable insert has also passed separate safety testing for its intended heating use.
These tests help us ensure WORM meets applicable safety requirements for the uses assessed. They do not certify WORM for infant sleep.
Because WORM doesn't quite fit into a traditional product category! It's somewhere between a soft toy and a bolster and how it's used changes with age.
We also know that children don't always use things exactly as intended! Toys tend to get a lot more handling, pulling, dragging and general wear and tear than your average cushion. WORM might be designed for quiet moments, but we know it won't always stay there. In my home, WORM has ended up in trees, on the beach and even caught under the wheel of a pushchair!
That's exactly why we chose to put WORM through established European and American toy safety testing. We wanted to challenge its construction, materials and durability against standards designed for products that children actively handle and play with.
It also gives our manufacturing partners clear safety and quality requirements to meet.
Of course, passing toy safety tests doesn't mean WORM is suitable for every kind of use, particularly infant sleep. That's why our age-specific safety guidance is just as important.
At WORM, we take safe sleep seriously. Our guidance is informed by leading safe sleep organisations and public health authorities around the world, including The Lullaby Trust in the UK, the HSE in Ireland, the American Academy of Pediatrics (AAP) in the USA, Health Canada and Red Nose Australia.
Their recommendations share important principles, including placing babies on their backs to sleep, using a firm, flat sleep surface and keeping their sleep space clear of pillows, soft toys, weighted objects and other loose items.
That's why we're very clear about how WORM should be used. For babies, WORM is intended for supervised, awake moments together, such as feeding, cuddling and winding down before sleep. It should never be placed in a baby's sleep space or left with a sleeping baby.
We believe in helping families build comforting routines while always putting safe sleep first.
Learn more about safe sleep:
- Ireland: HSE
- UK: The Lullaby Trust
- USA: AAP
- Canada: Health Canada
- Australia: Red Nose
Orders & Payments
Simply choose your WORM colour, add it to your basket and follow the steps at checkout. Easy!
Get worm here
We accept major credit and debit cards, along with Shop Pay, Apple Pay and Google Pay.
Absolutely! Lucky them! For an extra €5, we'll gift wrap your WORM and include a note with your personal message. Your lucky recipient will receive a beautifully wrapped WORM box, safely tucked inside a larger shipping box.
Just add gift wrapping at checkout and tell us what you'd like the note to say.
Gift wrapping is available in selected European markets only.
Of course! You'll receive an order confirmation by email as soon as your purchase is complete. And once your WORM is on its way, we'll send you a tracking number so you can follow its journey right to your door.
Shipping & Delivery
Right now, we're shipping WORM to Ireland and Spain, with the UK coming very soon! We're working on bringing WORM to more countries, so keep an eye out as we grow.
Shipping costs are calculated at checkout based on your delivery location. You'll see the full cost before you place your order. No surprises!
For now, we dispatch orders once a week while we're growing. Once your WORM is on its way, you'll receive a tracking number so you can follow its journey.
Need your WORM a little sooner? Just reply to your order confirmation email and we'll do our best to make it happen!
For orders within the EU, there are no customs duties. For deliveries further afield, including the US, we'll take care of the import duties and taxes on our side, so you won't have any unexpected charges on arrival. International shipping may cost a little more as a result.
We're also planning to have stock in the US soon, making it easier to bring WORM to even more families!
If your WORM hasn't arrived or you're having trouble tracking your order, just reply to your order confirmation email and let us know. We'll look into it and help get things sorted!
Returns & Refunds
Of course! If your WORM arrives and the colour isn't quite right, or you've simply had a change of heart, no worries. Just keep the tags attached and reply to your order confirmation email. We'll get back to you with the next steps and help arrange your return.
You have 15 days from receiving your order to request a return. Please keep your WORM unused, with all tags attached and in its original condition.
We're a small, founder-funded brand, so we kindly ask you to treat your WORM with care if you're thinking of returning it. Every WORM matters to us.
Need a little more time? Just let us know. We understand that gifts aren't always opened straight away, and we're happy to consider an exchange beyond the 15 days. Just reply to your order confirmation email and we'll do our best to help.
This does not affect your statutory rights.
If you've simply changed your mind, return shipping costs are your responsibility. We can help arrange a collection through our courier service to make things easier.
Of course, if something is wrong with your WORM, we'll cover the return shipping. Just reply to your order confirmation email and we'll work it out together.
Once we've received your returned WORM, we'll process your refund within 14 days. You'll receive an email confirmation once it's done, and the money will be returned to your original payment method. Your bank may take a few extra days to show the funds.
Of course! Just get in touch with us and we'll help you work out the best way to return or exchange your WORM. We know gifts don't always work out as planned!
A Little More About Us
Hi, I'm Joanie! Originally from the west of Ireland, now living in Mallorca. I'm a product designer, a mom and someone who's always been obsessed with solving problems. So naturally, when I became a parent, I decided to tackle the big one. SLEEP!
WORM is my fully bootstrapped brand with big ambitions. We're starting small, but I've got plans to grow fast and dream BIG!... all corners of the earth need WORM.
I genuinely love hearing from you, so please get in touch. Ideas, feedback, questions or just a hello. I'm all ears!
WORM is proudly made in Portugal by our trusted manufacturing partners. Portugal has a rich history of textile manufacturing and craftsmanship, and after years of researching and exploring production options, it stood out for its experience, quality and proximity to home. Keeping production close allows us to stay hands-on throughout the process and work closely with the people bringing WORM to life.




